Airline ticket and service agents

National Occupation Code (NOC): 6523  ยท  Browse All Occupations

Airline ticket and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. Airline ticket and service agents are employed by airline companies.

Alternate Job Titles

  • Agent Ticket And Information - Airline
  • Airline Baggage Agent
  • Airline Cargo Agent
  • Airline Customer Service Representative
  • Airline Load Planner
  • Airline Passenger Agent
  • Airline Reservation Agent
  • Airline Sales And Service Agent
  • Airline Ticket Agent
  • Baggage Agent - Airline
  • Baggage Tracer - Airline
  • Baggage Tracing Agent - Airline
  • Cargo Agent - Airline
  • Cargo Customer Service Representative - Airline
  • Certified Load Control Agent - Airline
  • Certified Load Planner - Airline
  • Check-in Agent - Airline
  • Client Service Representative - Airline
  • Commissary Agent - Airline
  • Counter Services Agent - Airline
  • Customer Sales Agent - Airline
  • Customer Service Agent - Airline
  • Customer Service Representative - Airline
  • Flight Agent
  • Load Agent - Airline
  • Load Control Agent - Airline
  • Passenger Sales Agent - Airline
  • Passenger Sales Representative - Airline
  • Passenger Service Representative - Airline
  • Reservation Agent - Airline
  • Reservation Clerk - Airline
  • Reservation Sales Agent - Airline
  • Station Agent - Airline
  • Station Services Agent - Airline
  • Ticket And Information Agent - Airline
  • Airline Baggage Agent
  • Airline Cargo Agent
  • Airline Load Planner
  • Airline Passenger Agent
  • Airline Reservation Agent
  • Airline Ticket Agent
  • Baggage Tracer - Airline
  • Client Service Representative - Airline
  • Counter Services Agent - Airline
  • Customer Service Agent - Airline
  • Station Agent - Airline

Median Income by Education

The following table details the median income for various education levels for airline ticket and service agents.

Education Level Median Income
No certificate, diploma or degree $28,901
Secondary (high) school diploma or equivalency certificate $35,627
Apprenticeship or trades certificate or diploma $56,860
College, CEGEP or other non-university certificate or diploma $40,927
University certificate or diploma below bachelor level $35,431
University certificate, diploma or degree at bachelor level or above $34,041
Total: Highest certificate, diploma or degree $37,609
Data source: Statistics Canada 2016 Census of Population. Custom tabulation for population aged 15 and over who worked in 2015 and reported employment income in 2015.

Median Income by Gender

The following table details median income by gender for airline ticket and service agents.

Gender Median Income
Male $37,609
Female $41,372
Data source: Statistics Canada 2016 Census of Population. Custom tabulation for population aged 15 and over who worked in 2015 and reported employment income in 2015.

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Regional Employment Participation by Age Group

This chart and accompanying table outlines regional employment participation by age group for airline ticket and service agents

Age Group Employed Individuals
15 to 24 years 180
25 to 34 years 315
35 to 44 years 300
45 to 54 years 460
55 to 64 years 340
65 to 74 years 50
75 years and over 0
Total 1,650
Data source: Statistics Canada 2016 Census of Population. Custom tabulation for labour force aged 15 and over in private households.

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Regional Employment Participation by Employment Type

This chart outlines regional employment participation by employment type for airline ticket and service agents. Hover over a pie section to see the associated employment type, or refer to the table below.

Employment Type Employed Individuals
Full Time 950
Part Time 775
Total 1,720
Data source: Statistics Canada 2016 Census of Population. Custom tabulation for population aged 15 and over who worked in 2015 and reported employment income in 2015.

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Regional Employment Participation by Gender

This chart outlines regional employment participation by gender for airline ticket and service agents. Hover over a pie section to see the associated gender, or refer to the table below.

Gender Employed Individuals
Male 605
Female 1,045
Total 1,650
Data source: Statistics Canada 2016 Census of Population. Custom tabulation for population aged 15 and over who worked in 2015 and reported employment income in 2015.

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Regional Employment Participation by Class of Worker

This chart outlines regional employment participation by class of worker for airline ticket and service agents. Hover over a pie section to see the associated class, or refer to the table below.

Class Employed Individuals
Employee 1,650
Self Employed 0
Total 1,650
Data source: Statistics Canada 2016 Census of Population. Custom tabulation for labour force aged 15 and over in private households.

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Regional Employment Participation by Labour Force Status

This chart outlines regional employment participation by labour force status for airline ticket and service agents. Hover over a pie section to see the associated labour status, or refer to the table below.

Labour Status Individuals
Employed 1,575
Unemployed 70
Total 1,650
Data source: Statistics Canada 2016 Census of Population. Custom tabulation for labour force aged 15 and over in private households.

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Regional Employment Participation by Education Level

This chart outlines regional employment participation by education level for airline ticket and service agents. Hover over a pie section to see the associated education level, or refer to the table below.

Education Level Individuals
No certificate, diploma or degree 50
Secondary (high) school diploma or equivalency certificate 505
Apprenticeship or trades certificate or diploma 65
College, CEGEP or other non-university certificate or diploma 495
University certificate or diploma below bachelor level 110
University certificate, diploma or degree at bachelor level or above 495
Total 1,720
Data source: Statistics Canada 2016 Census of Population. Custom tabulation for population aged 15 and over who worked in 2015 and reported employment income in 2015.

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